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TBWA\Group Canada

Tyler’s Walk

Air Canada,
Canada

The Challenge

Turning turbulent times into airline affection. The airline industry has been facing major challenges over the past few years. Sudden surges in consumer demand, high costs, labor shortages, and geopolitical instability have created operational complexities and financial strain. And, as the country’s largest airline, Air Canada tends to take the brunt of the heat when consumers face issues. Similarly, Canada also found itself at a moment of reckoning. Often underestimated, but now proving its real strength as the world watched on. As the country’s national flag carrier, Air Canada’s values are intrinsically tied to Canadian values. And when it comes to showcasing those values and Canadian pride on the world stage, there is no comparable moment to the Winter Olympic and Paralympic Games. Air Canada has been a long-standing sponsor of Canada’s Olympic and Paralympic teams. It is an opportunity for us to capture the spirit of our nation and boost Air Canada’s brand relevance while creating a rallying cry for Canadians.

The Solution

Tyler’s Walk blurs the line between advertising and cinematic storytelling, turning a brand story into an emotionally driven film. Recreating Tyler McGregor’s life through a single, continuous walk, where past and present meet. Crafted with restraint to preserve the authenticity of his journey and a narrative built on human truth, the film marries brand and story together. Released ahead of the Milano Cortina 2026 Games, it elevated Paralympic visibility and sparked a national conversation, pairing a powerful idea with an elegant execution to create a film with cultural impact. Tyler’s Walk was executed as a single, cinematic film built around true moments from Tyler McGregor’s life: the hospital hallway walk that marked the end of one dream and the quiet beginning of another. The film opens on the day of Tyler’s surgery, the day he was supposed to be drafted into the OHL. We see him take his first steps after losing his leg to cancer. As he walks, moments of his life begin to emerge. He sees himself as a promising young hockey player, the day of his diagnosis, and the impact on his family. With each step forward, his future unfolds. Tyler discovers para hockey in his parent’s garage, pushes through rehabilitation, and commits to training. The hallway evolves into arenas, gyms, and locker rooms as he grows stronger. The walk ultimately leads to the Milano Cortina 2026 Paralympic Games, where present-day Tyler meets his younger self, completing his journey from broken dream to world stage. The film resulted in a 47% increase in consideration amongst non-Air Canada flyers Achieved the highest levels of recall vs. past Air Canada Olympic campaigns. Likeability achieved strongest ‘most liked’ results of any Air Canada spot measured to-date, with a 37% increase in ad recall vs. the Ipsos norm.

The Results

47%
Increase in consideration
37%
Increase in ad recall
14%
More enjoyable than benchmark